FAQ
Browse our frequently asked questions below to learn more about your upcoming stay at The Inn at Elon. If you can’t find the information you’re looking for, please contact our guest services team directly—we’ll be happy to assist you and ensure a seamless, relaxing stay in the heart of historic downtown Elon.
Yes, we feature an on-site fitness center for guest use.
No, we do not offer in-house laundry or dry cleaning, but our front desk team can provide a list of recommended third-party cleaners that you may contact directly.
Yes, you may ship packages to the hotel prior to or during your stay.
Our 24-hour front desk team handles all concierge requests, local recommendations, and guest services needs.
Yes, we provide complimentary luggage storage for arriving and departing guests.
No, we do not charge mandatory resort or facility fees.
Yes, we are a 100% smoke-free property. Smoking and vaping are strictly prohibited across all interior spaces and guest rooms.
Yes, we feature a scenic walking trail located right outside the hotel through the woods and around our pond, providing an ideal area for walking and relieving your dog.
When being transported through common areas, pets must be leashed or kept inside a carrier for the health and safety of all guests. Additionally, pets must not be left unattended in guest rooms at any time.
Pets are permitted in guest rooms, common areas, and on outdoor walking paths. To comply with local health codes, pets are strictly prohibited inside our dining areas (The Mark at Elon).
No, we do not enforce size or breed restrictions for pets staying at our hotel.
Yes, we are a pet-friendly hotel! We welcome dogs for a non-refundable pet fee of $100 per stay.
Our check-in time is at 4:00 PM and our check-out time is at 11:00 AM.
No, we do not have a swimming pool.
Yes, app-based rideshare services pick up directly at our hotel.
No, we do not operate a private hotel shuttle service. However, our team can provide contact information for third-party transportation services to assist with your airport transfers.
Yes, we feature electric car charging stations on-site for a fee.
No, we do not offer valet parking services.
Parking is completely free for guests staying at The Inn at Elon.
Yes, complimentary self-parking is available on-site for all of our hotel guests.
You must be at least 21 years old to check in.
Yes, our front desk is staffed 24 hours a day to assist you.
For most reservations, our standard policy permits cancellations without penalty up to 72 hours prior to 4:00 PM on your scheduled day of arrival. Cancellations or modifications made after that time will be charged one night's room rate plus tax, though stricter cancellation rules may apply for special rates and special events.
Yes, early check-in and late check-out are offered based on room availability during your stay. Please note that late check-outs past 2:00 PM will incur a charge for an additional night's room rate plus tax.